Privacy policy

Last modified: September 15, 2024

  • Information
  • Legal Basis for Processing
  • Cookies
  • Sharing of Information
  • Data Security and Retention
  • Your Data Protection Rights
  • Third Party Websites
    and International Data Transfers
  • Changes
  • Contact

Gez Ağız ve Diş Sağlığı Hizmetleri LTD (“DentDesign”) is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us when visiting our website, https://www.dentdesign.com.tr (the “Website”). We comply with the Law on the Protection of Personal Data No. 6698 (KVKK) and the General Data Protection Regulation (GDPR) for individuals in the European Union.

1. Information

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email, and phone number (“Personal Information”).

Information we collect

We collect information directly from you, automatically through the use of cookies and similar technologies, and through third-party analytics services. The types of information we may collect include:

  • Personal Information: When you fill out a contact form, make an appointment, or subscribe to our newsletter, we may collect your name, email address, phone number, and any other information you provide to us.
  • Usage Data: We collect information about your interactions with the Website, such as the pages you visit, the links you click, and the date and time of your visits.
  • Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences.
  • Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Location Information: With your consent, we may collect information about your precise location if your device settings allow us to do so.

How we use your information

We may use the information we collect from you for various purposes, including:

  • To respond to your inquiries and provide customer support.
  • To send you information about our services or appointments.
  • To improve the functionality and content of our Website.
  • To send you marketing communications that may be of interest to you.
  • To comply with legal obligations and protect our legal rights.

2. Legal Basis for Processing

Under KVKK and GDPR, we process your data based on the following legal grounds:

  • Your consent: When you voluntarily submit your information for a particular purpose, such as making an appointment or contacting us.
  • Contractual necessity: To fulfill obligations related to any agreements between you and DentDesign.
  • Legal obligations: To comply with Turkish and European laws related to healthcare and data protection.
  • Legitimate interest: To improve our Website and services, monitor usage, and safeguard our operations.

3. Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use cookies and similar technologies to enhance your experience on our Website. These technologies allow us to understand how users navigate our Website and to provide personalized content.

  • Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising campaigns by tracking visitor actions on our Website. This helps us deliver targeted ads based on their interests and interactions with our site.
  • Google Tag Manager & Google Analytics: These tools help us analyze the traffic on our Website, providing insights into how visitors use our site. This information is used to improve the Website’s functionality and user experience.
  • Microsoft Clarity: This tool helps us understand how users interact with our Website through heatmaps and session recordings, allowing us to optimize the Website for better usability.

We ask for your consent before storing cookies, as required by GDPR and KVKK.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers, such as analytics providers (e.g., Google Analytics, Facebook Pixel), who help us operate our Website and understand its usage. These providers are contractually required to keep your information confidential and use it only for the purposes we specify.

We may also share your information with legal authorities when required to do so by law.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Your data is stored securely by our service providers, including internetbilisim.com, our domain name provider.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

6. Your Data Protection Rights

Under KVKK and GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correction: You can ask us to correct any inaccurate or incomplete information.
  • Right to Deletion: You can request the deletion of your personal data where applicable (right to be forgotten).
  • Right to Data Portability: You can request your data to be transferred to another service provider.
  • Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
  • Right to Restriction: You can request a limitation on how we process your data.

To exercise any of these rights, please contact us at info@dentdesign.com.tr. We will respond to your request in compliance with the timeframes set by KVKK and GDPR.

7. Third-Party Websites and International Data Transfers

Our Website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those third-party websites. We encourage you to read their privacy policies.

We may transfer your personal data outside of Turkey or the European Economic Area (EEA) where necessary, for example to our third-party service providers. Any such transfer will be done in compliance with the requirements of KVKK and GDPR, ensuring your data remains protected.

8. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any changes by posting the updated policy on this page.

9. Contact

If you have any questions about this Privacy Policy or our practices regarding your personal data, please contact us at:

Gez Ağız ve Diş Sağlığı Hizmetleri LTD (DentDesign)
Merkez Mh. Halaskargazi Cd. Aykaç Plaza No:199 Kat:4 D:5
Şişli / İstanbul
Email: info@dentdesign.com.tr